Subject: K.I.S.S. Program / Emergency
Notifications Effective: 12/01/09
and Welfare Checks
PURPOSE: The purpose of this standard operating procedure is to
establish guidelines for the K.I.S.S. program, which is an acronym for
“Keeping Inbound Seniors Safe,” and to establish procedures for
performing welfare checks on vulnerable Lake Placid occupants when
requested. It is also the purpose of this policy to establish procedure
for doing requested welfare checks and notifications regarding any
person within the Town of Lake Placid and for making notifications to
DISCUSSION: It is the policy of the Lake Placid Police Department to
maintain to maintain an awareness of vulnerable full time residents
within the town limits and to perform periodic welfare checks on these
residents. It is also the policy of The Lake Placid Police Department to
do limited individual welfare checks on any occupant of the Town of Lake
Placid when reasonable. It is also the policy of The Lake Placid Police
Department to notify the next of kin of seriously ill, seriously
injured, or deceased persons in a prompt, courteous, and considerate
manner, when such notifications are necessary and to assist with
locating next of kin.
KISS Member - A person on the KISS list
KISS Member List - A list maintained and published by a person
designated by the Chief
Deceased Person - A person who is obviously dead or has been legally
Seriously Ill Person - A person who is in imminent danger of dying due
to an illness or medical condition.
Seriously Injured Person - A person who has received an injury serious
enough that it may cause death.
KEEPING INBOUND SENIORS SAFE PROGRAM (KISS)
40.01.01 Consistent with its mission statement, the Lake Placid Police
Department values the safety and welfare of all persons living in or
interacting with the Town of Lake Placid. The department shall use to
Keeping Inbound Seniors Safe (KISS) Program to maintain awareness of
vulnerable persons within the town’s limits. The program may include any
vulnerable person, whether the person is a senior or not.
40.01.02 The Lake Placid Police Department KISS list maintenance person
designated by the Police Chief shall maintain a list of all KISS members
at a computer location that is easily accessible by all police
40.01.03 A KISS member may be added to the KISS list by anyone. No
person will be placed on the KISS list pursuant to any anonymous call or
request. It is preferred that a family member contact, or guardian,
exist in case the KISS member is found to be endangered at any time.
40.01.04 The Chief of Police may refuse placement of any person on the
KISS list and shall do so by notification to the person who placed the
person on the list. The police department assumes no obligation or
liability for any KISS member’s welfare. Family member’s and responsible
guardians should perform their own welfare checks and be responsible for
loved ones who are in need regardless of police awareness of the
Persons with extreme illnesses which result in the person’s mental
instability, should be placed in a facility intended for 24/7 monitoring
of such circumstances.
40.01.05 When a new member is added to the list the designated KISS list
recorder shall notify all members by an email that there is a new KISS
member, the name of the member, the address and contact telephone number
for the KISS member.
40.01.06 The form attached to this policy shall be completed as best
possible before entering any person on the KISS list.
40.01.07 The police department shall attempt to check on KISS members at
least once weekly on each Tuesday day shift depending on availability of
personnel. All checks shall be logged with dispatch. Officers shall be
aware of KISS list members so as to contribute to KISS member’s safety
should a critical event arise which may threaten the KISS member. The
police department shall monitor emergency conditions which impact the
Town of Lake Placid such as extreme weather conditions, wildfires,
Hazmat events, and others, and shall perform notices and checks for KISS
members during such threats.
KISS contacts may be accomplished by the KISS list designee by
telephone. The designee shall log the contact with dispatch.
40.01.08 The KISS list shall be considered secure information. Members
who are on the KISS list shall be released to the public, or to any
public records request, only upon the Chief’s approval.
40.01.09 Officer’s performing KISS member checks shall:
▸ Log the check with dispatch
▸ Make actual voice contact with the KISS member
▸ Be courteous at all times
▸ Call emergency services in the event the officer observes any
condition which indicates the KISS member is endangered or seriously
▸ Initiate notification of any person listed on the initial KISS form,
or a relative or guardian, or an appropriate agency responsible for the
welfare of an endangered person whom the officer feels is incapable of
Officers performing KISS member checks shall NOT:
▸ Perform any medical services or medical evaluations beyond the scope
of basic first responder, CPR, or size up and subsequent reporting of an
obviously deteriorating condition.
▸ Perform any repair type services
40.01.10 Follow-up investigation and notification of next of kin shall
be the responsibility of the assigned officer. Officers shall conduct an
investigation and assure the safety of any KISS member who is not
answering a safety check when they should. The chief shall be notified
of any KISS member who appears to be abusing KISS checks by
intentionally not answering, or other actions. Such KISS list members
may be removed from weekly checks.
40.01.11 The Lake Placid Police Department conducts investigations where
it is necessary to notify a victim's next of kin. The police department
also receives requests from other jurisdictions, both public and
private, to assist in next of kin notifications. Members shall use data
resources at the member’s access to help locate persons needed for
40.01.12 Next of kin notifications shall be carried out in a prompt,
courteous, and considerate manner, following the guidelines of this
NOTIFICATIONS DUE TO LOCAL INVESTIGATIONS:
40.01.13 Members in charge of investigations involving death, seriously
injured or seriously ill persons shall determine if the next of kin has
been notified. If not, it is the responsibility of the member to see
that notification is effected.
40.01.14 Members shall exercise good judgment in determining which kin
to notify. Notification should, if possible, be the closest kin, but
circumstances may rule other wise. The notification of any close kin
will comply with this order.
40.01.15 All notifications made within the Town of Lake Placid, or by
request of other jurisdictions, shall be made in person. All
notifications made outside of Highlands County shall be made through the
respective law enforcement agencies of the locality in which the
notification is to be made.
40.01.16 All requests from other jurisdictions, public or private, shall
be confirmed by requesting teletype confirmation from the respective law
enforcement agency. Private individuals making requests directly to the
Lake Placid Police Department shall be directed to their local law
NOTIFICATIONS MADE WITHIN HIGHLANDS COUNTY:
40.01.17 Officers delivering notifications should have as much
information available as possible to enable them to carry out the
notification in a professional and considerate manner.
40.01.18 The officer should evaluate the information and if necessary
contact friends, neighbors, clergy.
40.01.19 Upon making notification, the officer should stand by and
render assistance to the next of kin and when necessary contact clergy,
contact medical assistance if necessary, assist in contacting other kin,
contact neighbors and/or friends for assistance, the officer may also
contact a Sheriff's Office Victim Advocate and discuss the possibility
of their response.
40.01.20 If it is felt that a Victim Advocate should respond, the
officer will contact a Victim Advocate and explain the situation.
NOTIFICATIONS MADE OUT OF HIGHLANDS COUNTY:
40.01.21 Notifications to next of kin out of Highlands County of a
seriously injured, seriously ill, or deceased person shall be made
through the appropriate law enforcement agency having jurisdiction where
the next of kin is located.
40.01.22 The officer should contact the respective agency, either by
having a teletype sent, or by phone in emergency cases, providing as
much information as possible, and request contact be made.
▸ If by teletype, and the explanation is complex or time consuming, the
officer may give a phone number to be called back.
▸ If contact is made by phone only, a confirming teletype must be sent.
The officer shall request teletype confirmation that notification has
been made. The confirmation should include the name and relationship and
the time of notification.
40.01.23 The officer will abide by any other requests or regulations of
the respective agency. Many agencies will only deliver a message that
there has been an emergency, and give the person a number to call. In
such a case, the officer must be at or respond to a phone where they can
be called to deliver the message.
40.01.24 If unable to deliver a notification, the officer shall note in
their report all efforts made, including names, addresses, telephone
numbers and times attempted.
Follow-up investigation and notification of next of kin shall be the
responsibility of the assigned officer. Officer’s should transfer the
assignment to the next shift in cases where the intended contact is not
40.01.25 If the notification or attempt is connected to a local
investigation, the officer's actions as to the notification results
shall documented on a supplement report.
40.01.26 If the notification is a request from another agency, and no
other investigation or involved follow-up is necessary, the notification
may be documented by comments entered into the CAD system.
40.01.27 Include the person notified or unable to locate, relationship
to the victim, and date and time of notification or attempts. Copies of
teletype requests and confirmations sent to or received from other
agencies shall be attached to the report.