INFORM STAFF OF A PROBLEM
COMPLIMENT/COMPLAIN ABOUT AN EMPLOYEE

 

Every person who encounters a Lake Placid Police Officer has the right to expect that the officer will be professional, courteous and polite.

The Officer should be attentive and helpful and should answer any and all questions to your satisfaction. If you encounter a Lake Placid Police
Officer who exceeds your expectations, or one who does not satisfy your needs in a satisfactory manner, please feel free to take a few minutes to complete and sign a statement (back center portion of this pamphlet) and the matter will be promptly addressed.

Any person can “file” a commendation for, or a complaint against an officer of the Lake Placid Police Department. In the event that an individual has a complaint against, or a commendation for, a Lake Placid Police Officer, there are several methods of presenting or filing their complaint or
commendation.

• The complaint/commendation can be made in person by coming to the Lake Placid Police
Department Monday through Friday 8:00 AM
– 5:00 PM and speaking with the Chief of Police
• The complaint/commendation can be made by telephone at (863) 699-3757 and speaking with the Chief of Police.
• The complaint/commendation can be made on the internet with the
Chief of Police at:LakePlacidChief@gmail.com
The complaint/commendation can be made by obtaining a complaint form from the
officers supervisor or from the front desk at the Lake Placid Police Department

Regardless of how you decide to make a complaint, you will likely be asked to come into the Police Department to put your complaint in writing. This is to give the person who will be investigating the incident, a formal basis to conduct the investigation. Having first hand knowledge of the incident is
always preferred. If you wish to file a complaint regarding an incident that happened to someone else, we will take the complaint, but will need the individual involved in the incident to make a statement. This will aid us in obtaining factual information allowing us to interview those directly involved in the incident. The Lake Placid Police Department takes every complaint made against a Police Officer very seriously. All complaints are investigated thoroughly and all sustained complaints are handled through the agency’s disciplinary procedures

With your assistance, the Lake Placid Police Department will continue to strive to be the best Police Department in Highlands County.

The Lake Placid Police Department is
committed to providing the highest level of
public safety service for our community. We
strive to protect lives and property through
proactive patrolling, and educating the
public in crime prevention techniques. Our
members have Compassion, Enforce Justice,
and Promote Quality of Life.